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Consumer FAQs

Answers to Your Tax Identity Protection Questions

Understanding what you are protecting makes it easier to choose the right plan. Explore common questions about tax identity theft, monitoring, family protection, and recovery support.

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Frequently Asked Questions

What is tax identity theft?

Tax identity theft occurs when someone uses your personal information, usually your Social Security number, to commit tax-related fraud. This can include filing a fraudulent tax return, attempting to steal a refund, or reporting wages under your identity.

Credit monitoring focuses on information reported to credit bureaus. Tax identity protection focuses on tax-related activity associated with your IRS records.

The services address different risks and can work together as part of a broader identity protection strategy.

Tax Guardian provides IRS Identity Monitoring, Tax Refund Monitoring, Employment Identity Monitoring, and Wage & Income Monitoring.

These capabilities help identify suspicious tax-related activity, unexpected income reporting, and potential misuse of your Social Security number.

Yes. Tax Guardian provides continuous monitoring rather than protection limited to tax filing season.

You receive an alert and can access Tax Guardian Restore Specialists for guidance. An alert identifies activity that may require review; it does not, by itself, establish that fraud has occurred.

PROTECT+ Individual protects one person for $14.95/month.

PROTECT+ Family includes the same comprehensive protection for up to ten family members under one household plan for $29.95/month.

PROTECT+ Family provides protection for up to ten family members under one household plan. Review the plan’s eligibility and enrollment requirements to determine which members of your household can participate.

No. The published PROTECT+ Family benefit is up to $1,000,000 per household, subject to the applicable terms.

No. Refund monitoring helps identify refund-related activity and suspicious changes. Refund Replacement Protection is a separate financial protection benefit governed by the applicable plan terms.

Tax Guardian Restore Specialists provide guidance related to tax identity recovery and IRS resolution procedures. They help customers understand the steps involved in addressing a tax identity problem.

Monitoring and alerts help identify potential threats, but they should not be understood as a guarantee that identity theft cannot occur. Tax Guardian combines monitoring with recovery support and eligible financial protection benefits.

Contact our team to discuss your situation. The available services and any financial protection benefits depend on the applicable plan terms; do not assume an existing issue is automatically covered.

Choose a plan and complete the secure enrollment and authorization process. Tax Guardian will guide you through the steps needed to establish monitoring.

Still Have Questions?

Our team can help you understand the differences between plans and choose protection that fits your needs.