LIMITED TIME OFFER 90 FREE TRIAL USE CODE: 3 MONTHS FREE

We're Here to Help You Move Forward

Contact Support

Need help with your account, enrollment, an alert, or a product question?

Tell us which Tax Guardian solution you use and provide a brief description of what you need. That information helps us direct your request to the appropriate team.

Select A Beginner’s Guide to Understanding IRS Transcripts

Submit a Support Request

Do not include Social Security numbers, passwords, full tax records, or other sensitive information in this form.

Describe the issue in general terms. The support team can explain the appropriate process if additional information is needed.

Form fields requested in the content doc: Name, Email Associated with Your Account, Phone (optional), Product or Program (PROTECT+ Individual, PROTECT+ Family, PROTECT+ Workforce, TG Connect, Partner Program, Not Sure), Support Topic (Account Access, Enrollment, Monitoring or Alerts, Plan Benefits, Billing Question, Employer Program, Technical Integration, Other), Brief Description of Your Question.

Received a Tax Identity Alert?

Let us know that your question relates to an alert. You do not need to paste sensitive tax information into the message to begin the conversation.

Looking for an Answer First?

The Help Center provides information about getting started, monitoring capabilities, plans, and support resources.

Not Yet a Customer?

For plan selection, workforce pricing, enterprise demonstrations, or partnership inquiries, contact our sales and solutions team.